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Frequently Asked Questions

Explore answers to common questions about our technology solutions, implementation services, and ongoing IT support for modern manufacturing and enterprise operations

SITP provides software development, system integration, offshore development, IT infrastructure consultation and maintenance, IoT solutions, and packaged software solutions.

Yes. We develop systems from scratch based on the customer's business requirements, processes, and operational needs.

We develop solutions such as Warehouse and Inventory Management, Attendance and Access Control, Inspection Information, Accounting, Sales, Production Management, Traceability, BIR E-Invoicing, websites, and other customized business applications.

Yes. SITP provides system integration services and can develop interfaces between new and existing applications based on technical feasibility and customer requirements. This is also part of SITP's published systems-integration capability.

Yes. Manufacturing is one of SITP's key areas, including production management, warehouse management, production scheduling, traceability, IoT monitoring, and related solutions.

SITP offers and supports solutions including TPiCS-X, ASPROVA, Hitachi JP1, and HULFT, along with other business solutions)

TPiCS-X is a production and inventory control solution designed for manufacturing environments to support stable production, changing demand, and inventory efficiency.

Yes. SITP can provide visualization and monitoring solutions using sensors, PLCs, Raspberry Pi, Arduino, and other devices for collecting, monitoring, and displaying operational data.

Yes. Services include network design and implementation, hardware recommendations, security solutions, structured cabling, wireless network setup, and VPN connectivity. (Seiko-IT Solutions Philippines)

Yes. SITP provides maintenance and technical support services depending on the agreed maintenance scope and service arrangement.

This may be possible depending on the system, technology, available documentation/source code, and required scope. SITP will first assess the existing environment and requirements.

Yes. Depending on the project or maintenance agreement, support may be provided remotely or onsite based on the agreed scope and schedule.

Yes. SITP supports offshore development for Japan and has experience with systems such as port operations and engineer management systems within the Seiko Group.

Yes. SITP's systems-integration approach can include software, hardware, networking, infrastructure, and related services depending on project requirements.

The process generally begins with requirement gathering and assessment, followed by scope definition, proposal/quotation, design, development, testing, implementation, and support.

Customization or integration may be possible depending on the product, customer requirements, technical limitations, and applicable licensing conditions.

Pricing depends on the project's scope, complexity, required functions, integrations, implementation requirements, and estimated development effort. SITP can prepare a quotation after reviewing the requirements.

The project timeline depends on the system's size, complexity, number of functions, integrations, testing requirements, and customer availability for requirement confirmation and acceptance testing.

Yes. Customers may contact SITP to discuss their requirements and request a product presentation, system demonstration, or consultation, depending on the solution.

SITP is located in Ortigas Center, Pasig City, Philippines.

Customers can contact SITP through the inquiry form or sales contact information available on the official website.

SITP is listed by Seiko Electric Co., Ltd. as one of its overseas group companies, with business activities covering system integration and software development and sales. (Seiko Denki)

SITP states that it began operations in March 2000. (Seiko-IT Solutions Philippines)

Available positions and application information are published on SITP's Careers page. SITP Careers

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